The Total Economic Impact of Red Hat Technical Account Managers

A FORRESTER TOTAL ECONOMIC IMPACT STUDY COMMISSIONED BY RED HAT, JUNE 2026

The Total Economic Impact™ Of Red Hat Technical Account Managers study, commissioned by Red Hat and delivered by Forrester Consulting, examines the potential return on investment (ROI) enterprises can realize by enlisting the expertise of Red Hat® Technical Account Managers (TAMs). The study found a composite organization experienced an ROI of 386%, with key benefits including increased IT and developer productivity, reduced system outage costs, faster time to market, and strengthened security.

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